FAQ

This is a reminder that our physical Library Shop is closed until further notice. 

 

- Do you ship overseas?
Unfortunately, The Library Shop can not fulfill any international orders, except Canada.

- I made a purchase online but I have not received my confirmation email, what should I do?
Our website sends the confirmation email automatically when the order is placed. Sometimes these type of emails are directly placed in your Spam Folder. Please double check there before contacting us. 

- Can I use multiple discount codes at once?
Stacking discount codes is not permitted. Only one offer can be used at a time.

- What are my payment options?
For all in-store, online, and phone orders the Library Shop accepts Visa, Mastercard, American Express, and Discover as payment.

- Do you offer expedited shipping?
For information please call 212-930-0869 during regular office hours.

- I’m a Friend (or Corporate Member) of the Library, what discount do I receive?
Friends of The New York Public Library receive a 10% discount on all purchases excluding gift certificates, gift wrapping and shipping. Enter your Membership discount code. (Please note: this is not a Library Card number) just before checkout to receive your discount.

Corporate Members receive the same discount with the same limitations when they enter their Corporate Discount Code.

To support the Library and its important work,  join today and receive your discount immediately on all your purchases.


Have more Questions?
Phone: 212-930-0869 | Email: libraryshop@nypl.org
Office Hours: Monday - Friday | 10:00 a.m. - 5:00 p.m. ET